What you can do
Risponse events can start a Zap. Examples of events you may be able to use:- A new chat is created.
- A message arrives, changes, or is deleted.
- A reaction is added.
- A ticket is created, updated, or deleted.
Example
A new ticket is created in Risponse. Your Zap adds a row to a project board and posts a note in your team chat app.Connect Risponse to Zapier
1
Get an API key
In Risponse, open the Zapier integration page and create a key. Copy it and keep it safe.
2
Create a Zap
In Zapier, start a new Zap and choose Risponse as the trigger app.
3
Choose an event
Pick the Risponse event that should start the Zap.
4
Connect your account
When asked, paste your API key to link Zapier with Risponse.
5
Test the trigger
Run a test. Zapier pulls a sample so you can see the available details.
6
Add your action and publish
Choose what should happen in the other app, test it, and turn the Zap on.