Likely causes
- A damaged or outdated cache for Risponse
- Too many saved cookies and site files
- A browser that has run for a long time with many tabs open
Try first
- Press refresh.
- Close extra tabs.
- Open Risponse in a private window. If it works there, stored data is the cause.
Clear the cache
- Chrome
- Firefox
1
Open site settings
Open Risponse, then click the icon at the left of the address bar.
2
Manage site data
Go to Cookies and site data, then Manage on-device site data.
3
Remove it
Delete the entry for Risponse. Reload the page.
You will be logged out. Your chats and settings stay safe on Risponse servers.