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The logs show what happened to every bulk message you sent. Use them to spot problems and fix them quickly.
A high number of failures can mean people blocked you or WhatsApp is limiting your number. Slow down, and only message people who expect to hear from you.

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What you can see

Open Bulk messages and go to Logs. For each broadcast you can see:
  • How many messages were sent, failed, or are still waiting
  • Who sent it and when
  • Delivery and read rates
  • A list of each chat with its status, which you can filter

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What you can do

Open the menu on a running broadcast and choose to stop it. Messages that have not gone out yet will not be sent. Messages already delivered stay in the chats.
Retry sends again only to people whose message failed. People who already got the message are skipped, so nobody gets it twice.
Duplicate opens a new broadcast with the same text, recipients, and settings filled in. Change what you need and send. This is handy for monthly updates.

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Why messages fail

Check the logs soon after a big send. Fixing a disconnected number early lets you retry before the news is old.